Mel Aclaro

Thumbtack Candidate:
Senior Program Manager, Learning & Development
(AI & Innovation)

Thanks for taking a moment to visit.

I created this page to supplement my application for the Senior Program Manager, Learning & Development (AI & Innovation) role at Thumbtack with relevant sample deliverables.

As someone who’s spent years building learning and enablement programs across SaaS and tech-forward industries, this opportunity at Thumbtack resonates deeply. I’d love for you to explore some of the successes I’ve had, particularly in AI-enhanced learning, knowledge systems, and organizational change management and program adoption.

On this page, you’ll find links to:

  • A downloadable PDF of my resume (For convenience only. A copy should already be in the Thumbtack Career portal.)

  • An AI-enabled roleplay I created for practicing Emotional Intelligence.

  • Other AI-related case studies and use cases relevant to this role.

  • An AI Adoption playbook draft I wrote for a previous engagement. (See below.)

  • Posts and reflections that give clues about how I think about learning strategy, knowledge systems, leadership, current events in L&D, knowledge management, and future trends.

If anything stands out, I’d welcome the chance to connect.

Mel Aclaro
melaclaro@gmail.com
714-606-1435

1m : 20s

P.S. Explore the AI Adoption Playbook (Concept)

The carousel here outlines a conceptual plan based on the requirements in Thumbtack’s job description for the Senior Program Manager, Learning & Development (AI & Innovation) role. The plan was adapted from the outline of an AI Enablement Playbook I drafted for a previous initiative.

This playbook presents the concept of a structured approach to training, then scaling AI adoption across business units, combining just-in-time learning, AI-powered support, and change enablement using the Prosci ADKAR model. Each slide highlights a core solution component designed to meet the needs of a fast-moving, cross-functional organization like Thumbtack.

I encourage you to share it with the hiring team by sharing the link to this page.