Scaling AI Adoption Through Change Management

In many organizations, AI adoption efforts stall after initial pilots—lacking the structure to scale, the clarity to drive behavior change, or the reinforcement to make practices stick. This case study introduces an implementation framework to help organizations bridge that gap.

By embedding AI Champions in each business unit, aligning enablement tools with role-specific workflows, and anchoring rollout in the Prosci ADKAR change management framework, this approach helps organizations move from experimentation to sustainable, business-aligned adoption.

Tools: Snagit, Miro (outlining), Canva

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AI-Enabled Performance Support Tool Concept

In self-perform construction environments, timely access to reliable guidance can mean the difference between smooth execution and costly delays. This GPT-powered field assistant was designed as a concept prototype for a just-in-time performance support tool for Project Engineers at an international Construction Company. Tailored for post-training reinforcement, it demonstrates how AI agents can empower field teams without adding complexity.

Tools: ChatGPT, Snagit, Miro, Canva

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Aligning Instructional Development Methods in a Decentralized Enterprise

In a decentralized construction enterprise, training development was fragmented—corporate L&D followed a traditional waterfall model, while field teams demanded rapid, just-in-time enablement to support high-priority self-perform work. With no shared system to guide methodology or prioritization, course development was often delayed, misaligned, or overengineered for field realities.

Accelerating Learning at an International Construction Firm

The traditional course development cycle at this international construction company spanned 8 to 12 months—too slow to meet the urgent needs of a water facility enhancement project in Colorado. Project leaders needed a solution that could prepare engineers with field-relevant, hands-on skills in weeks, not months. Here’s how we did it in 8 weeks.

Sample Self-Paced Micro-Course: Change Management in Field Training

This work sample showcases a self-paced micro-course created to illustrate how change management practices were applied in a real project for an international construction company. Designed as a leadership-level overview, the course highlights the importance of integrating change management practices into project planning.

Tools: Articulate Rise 360, Miro (storyboarding), Camtasia Studio, Canva

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AI-Enabled Roleplay: Emotionally Intelligent Conversations

This work sample showcases an interactive natural language role-play using a custom chatbot developed in ChatGPT.

The roleplay helps managers practice difficult conversations while navigating emotionally weighted conversations with empathy, clarity, and tact is essential, but rarely practiced.

Designed for individual contributors, managers, and cross-functional teams, the tool offers just-in-time practice in skills like self-awareness, self-regulation, empathy, relationship management and constructive feedback. It shows how AI can serve as a scalable coach—enhancing human interaction without replacing it.

Tools: ChatGPT, Snagit, Miro (outlining), Canva

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Case Studies